| After you've decided what type of moving service you're going to use for your move, the next step is to secure estimates. You'll want to obtain written estimates. The estimate will give you an idea of the cost of the move and it will also outline what services the mover will provide.
When you're getting an estimate, be open and honest with the number of rooms and the type of items you will be moving.
What Questions Should I Ask?
Make sure you ask, understand and have written documentation of the following:
- All rates and charges that apply
- The mover's liability to your belongings
- How pick up and delivery will work
- Whether your estimate will be binding or non-binding
What Type of Information Should be in an Estimate?
The estimate should include certain information, such as labor charges, truck information, packing materials, travel time and valuation coverage (insurance). Make sure you understand the following:
- All rates and charges
- Level of liability the mover has for your belongings
- Pick up and delivery procedures
- Your claims protection
You need to be particularly careful if your estimate is based on weight. This can be a problem because it is impossible to estimate the exact weight without weighing the materials. Always check first how the company's system works and establish how binding their quote is. Understand your estimate and know what you are getting. You have the right to be present when your goods are weighed to check for accuracy. In addition, you also have the right to ask them to reweigh something. If this is something you may want to do, make sure you ask up front.
Choosing an Estimate
Once you have received at least three estimates, it's time to make your choice. There are several factors that may determine your choice - you may decide to go with the most inexpensive company or you may go with the company that made you feel most comfortable.
Break down each estimate and compare them item by item. Don't always go with the lowest price! Do your research. You may be getting a good deal, but it may be too good to be true. Expect estimates to fall with a reasonable range of each other. A good estimate should be no higher - or lower - than 10 percent of the final cost of the move.
Helpful Tip
Remember, once you have decided on a company, don't sign any blank paperwork and don't sign anything if you are not absolutely sure what it means. Once you have signed an agreement and your move is scheduled, be sure to follow up at least a few days before the move to confirm everything is still on schedule.
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