How MovingPlace’s $1,000 Service Guarantee Works
Booking a move shouldn’t feel like a gamble. Every MovingPlace booking is backed by our $1,000 Service Guarantee — so if the movers you booked don’t deliver the service you paid for, we’re here to make it right.
$1,000 Service Guarantee Included free with every booking.svg){kind=icon}
Thousands of Movers Vetted in our network.svg){kind=icon}
One Million+ Moves In 14 years of businessWhat Is the $1,000 Service Guarantee?
The $1,000 Service Guarantee comes free with every move you book through MovingPlace — you don’t add it and you don’t pay for it. It’s our promise that the movers you book actually deliver the service you paid for. If something goes wrong and it’s the mover’s fault, we’ll step in — and if it can’t be made right, we’ll reimburse you up to $1,000.
Included With Every Booking
✔Free, automatic coverage — backing the service on every MovingPlace booking
✔Up to $1,000 back — if a service issue can’t be resolved
What the Service Guarantee Covers
✔Service IssuesIf a problem with your move is the mover’s fault, we step in. When it can’t be resolved directly, you’re reimbursed up to 100% of the fees you paid.
✔Late ArrivalsIf your movers show up more than an hour late, you’re covered — get back 5% of your service fee for every full hour they’re delayed.
How to Make a Claim
1Reach OutLet us know about the problem as soon as it happens. Time limits apply, so don’t wait.
2We InvestigateWe look into what happened and work to resolve it with your mover on your behalf.
3We Make It RightIf it can’t be resolved, we reimburse you — up to $1,000.
Movers running late? Call (866) 949-2492 right away so we can document it.
Deadlines and full details apply — see the Service Guarantee terms and conditions.
The Service Guarantee covers the moving service itself. Depending on what you’re looking for, MovingPlace has you covered two more ways:
→Protect your belongings from accidental damage with SmartProtection®
→Make sure you got the best price with our Best Price Guarantee
A Better Way to Book Your Move
The Service Guarantee is part of how MovingPlace takes the stress out of moving — book in minutes and know you’re covered.
1Enter Your Move DetailsTell us when and where you’re moving — get a personalized quote in seconds, no phone calls required.
2Compare Local MoversView pricing and service options from vetted providers, and choose the crew that fits your move.
3Book With ConfidenceLock in your rate and reserve your date, backed by the $1,000 Service Guarantee.
Get a Moving Quote
Need help or have more questions? We’re here for you 7 days a week at (866) 605-9518.
For full details, read the Service Guarantee terms and conditions.