1. Work and actual moving and handling was top notch. 2. 1 hour window to show up I get it. But when I call 30 minutes into your window without hearing any news the whole day or check ins and you just stick to the “ we have a one hour window to show up” deal over and over, it’s unprofessional. I get your guys may have had several jobs before and need a break. Just state that. It’s cool. Not the bs “ we have an hour window to show up and I’m not going to give you any eta” 3. Upon arrival 20 minutes before your “window”is up you wave me over to your truck to tell me you only start at the top of the hour and to go relax you will start in 20 minutes.” Sorry but who’s paying who? Where is the customer service? Again, you and you’re guys are beat it’s been a long day we’re gonna eat a burger”. That’s fine. I get it but tell me that. but “ go relax?” No regard to whatever we’ve got going on and trying to fit in. Just poor start and attitude at the beginning. Once the work got going everything was cool. But seriously think about 1st impressions.

The crew was great, very helpful and listened to our concerns about fragile items and handled them with care. Couldn’t have asked for more. They were polite, and worked hard. Very satisfied and would highly recommend.